Whether it’s a planned outage, emergency update, or conservation request, our text alerts keep you informed in real time, no apps or logins required.
Timely Updates.
Be the first to know about planned outages, emergency conservations requests, and more
Straight to your phone.
No need to check emails or log in, get important info via text.
Local and reliable.
Real-time updates from the utility team that knows your neighborhood.
Signing up is quick and easy, and we’ll walk you through it.
We’ve created a short video and step-by-step guide to help you get started. Whether you’re more of a “watch and follow” person or prefer written instructions, we’ve got you covered
Once you’re signed up, you’ll start receiving important text alerts like:
Planned outages notifications
Conservation requests
Emergency service updates
Restoration messages
It’s free, secure, and you can opt out anytime.
Text Message FAQs
By opting in to text alert you’ll receive text messages about:
· Planned outages notifications
· Emergency service updates
· Conservation requests
· Restoration messages
· Disconnect Notices
You can also opt in to receive text messages regarding your bills and payment notifications. To do this head to the SmartHub app and follow the below instructions
· On the home screen select ∙∙∙ More > Settings > Manage Notifications
· From there you can select which additional text alerts you’d like to receive
· Text alerts will come from 1-844-968-2015
I agree to receive periodic SMS messages from provider at the number(s) identified above. I understand that SMS messages may relay information about my account, and that I can opt-out of receiving SMS messages at any time. I am not required to provide consent as a condition of purchasing any property, goods or services. Provider does not guarantee delivery of SMS messages and no warranty is provided for undelivered messages. I agree to notify provider immediately in the event that I voluntarily or involuntarily relinquish any registered telephone number(s). I agree to indemnify provider against any claims resulting from provider sending SMS messages to someone other than me, in the event that I voluntarily or involuntarily relinquish telephone number(s) identified above without notifying provider of the change, and understand that I am responsible for keeping provider informed when any of my contact information changes. Standard message data rates may apply. T-Mobile is not liable for delayed or undelivered messages.
Message and data rates may apply depending on your provider.
· To unsubscribe text STOP to 1-844-968-2015
· This blocks all text messages from this number.
To opt back into messages:
· Text UNSTOP or START to 1-844-968-2015
· Then log into your SmartHub app > ∙∙∙ More > Settings > Contact Methods > Select the phone number to reenroll and enter the verification code that was provided.
At ALP Utilities, we’re always working to serve our community better. Signing up for text alerts is just one more way we’re helping you stay informed, safe and connected.
Don’t miss an update. Sign up today.