Scam Alert

ALP Utilities has received recent calls from customers who have been contacted by scammers using cons to get personal information or cash in fraudulent ways.

The scam involves callers asking customers to pay their utility bill with pre-paid debit/credit cards or asking for their personal financial information. The scammers are trying to defraud customers. They often target people who are fearful their electricity may be turned off unless they comply immediately.

You should always think twice before providing account or personal and financial information to anyone unless you are positive you know they are legitimate. Before you do anything, hang up and call ALP Utilities at 320-763-6501 to ask questions about anyone contacting you about your bill or claiming to be from the utility.

The most important thing is to know these are not typical calls an ALP Utilities staff would make, if you have any questions please call 763-6501 to verify!

Customer Notice

The Minnesota Cold Weather Rule will end on Tuesday, April 15th. To prevent your electric service from being disconnected, please make sure your account is current by April 15th. If you have any questions, please contact us at (320) 763-6501.

ALP Utilities receives national recognition for reliable electric operations

WASHINGTON, D.C., April 7, 2014-- ALP Utilities is one of 184 of the nation's more than 2,000 public power utilities to earn the Reliable Public Power Provider (RP3) designation from the American Public Power Association for providing consumers with the highest degree of reliable and safe electric service.

The RP3 designation recognizes public power utilities that demonstrate proficiency in four key disciplines: reliability, safety, workforce development and system improvement. Criteria within each category are based on sound business practices and represent a utility-wide commitment to safe and reliable delivery of electricity. The RP3 designation lasts for three years and ALP Utilities joins the 94 utilities that earned the designation this year.

"We're honored to receive the RP3 designation," said Al Crowser, General Manager of ALP Utilities. "Our past and present utility staff have put in a lot of hard work to serve this community. RP3 represents a much appreciated recognition of this hard work."

2014 Community Eco Fair

Celebrate Earth Day at the 2014 Community Eco Fair at Discovery Middle School, Tuesday, April 22 from 4-8pm. The fair features good "green" fun for everyone.

Featured Exhibits Include: The Minnesota Zoomobile, Bell Museum of Natural History Exploradome, Tiny Solar House. Also enjoy vendor exhibits, demonstrations, hands on kids' activities, healthy food, refreshments, Eco Boutique, cool critters, door prizes, scavenger hunt, face painting and much more!

Visit the ALP Utilities booth to learn about drinking water and see live displays of how you can save by conserving it!

Spring/Summer Office Hours

ALP office hours will change to our spring/summer hours of 7:30am - 4pm beginning April 1.

Frozen Water Line Update

Water lines in Alexandria continue to freeze. Please don't be misled by warmer weather. The frost is between 7 and 8 feet deep and continues to go deeper. This issue will remain with us through March and perhaps into April.

As of March 7th ALP Utilities has experienced over 40 frozen water lines with over 200 of our water customers running water constantly at their home or business. Please check your water temperature on your cold tap. To check your water temperature; turn on a cold water faucet in your home and let it run for 10 minutes to stabilize the temperature. Once the water temperature has stabilized, place a thermometer in the stream to get an accurate reading. If the water is 40 degrees or lower, keep running water and notify ALP. Thank you for your continued help with this issue!

Save Time & Money With Automatic Payments

You can now have your ALP bill automatically deducted from your checking or savings account with automatic payments. To find out more about automatic payments or sign up today please download our automatic payment enrollment form..