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Top 10 Reasons You Will Love SmartHub

  1. Provides 24/7 secure access to your account from a computer, tablet or mobile phone.
  2. Notifies you when a new electric bill has been generated and includes a link to your account for quick payment of your bill or to review your account information.
  3.  Allows you to pay electronically using your Visa, MasterCard or Discover OR an electronic check transaction.
  4.  Allows you to set up recurring automatic payments using your checking or savings account.
  5.  Displays postings of payments in real time, so you know your payment has been applied.
  6.  Provides current and historical monthly billing information and payment history.
  7.  Stay up to date on important communications from ALP.
  8.  Gives you the option to go paperless, if you choose.
  9.  Allows you to set up payment alerts.
  10.  Includes a FREE app for your smartphone or tablet. Simply search for “SmartHub” on either the Apple Store or Google Play. Once the app is open, type in “ALP Utilities” as the power provider. Your login information is the same as what has been set up in SmartHub.

IMPORTANT NOTICE

ALP Utilities is transitioning to new billing and payment software effective July 1, 2020. Please note, as our system conversion takes place, July bills will be received later than normal.

 

As part of this software change our online account management application will change. After we launch on July 1, our online account management will be operating through a new billing and payment system called SmartHub.

 

If you are enrolled in auto pay your enrollment will automatically transfer. You may also continue to make payments via check, cash and e bill through your bank.

 

In order for you to continue to receive an electronic bill, as well as pay your bill online, you are required to re-register as a new user through SmartHub. You can get details on how to register for SmartHub at: alputilities.com/smarthub

 

You may register your new SmartHub account on the web or on your smartphone July 1. 

 

We appreciate your patience and understanding in advance of this change.

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