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ALP UTILITIES RECOGNIZED AS A RELIABLE PUBLIC POWER PROVIDER

[Alexandria, MN April 20, 2020]— ALP Utilities has earned a Platinum Reliable Public Power Provider (RP3)® designation from the American Public Power Association for providing reliable and safe electric service.

The Platinum RP3 designation, which lasts for three years, recognizes public power utilities that demonstrate proficiency in four key disciplines: reliability, safety, workforce development, and system improvement. Criteria include sound business practices and a utility-wide commitment to safe and reliable delivery of electricity. ALP joins more than 275 public power utilities nationwide that hold the RP3 designation.

“Receiving an RP3 designation is a great honor and demonstrates a utility’s commitment to implementing industry best practices in utility operations,” says Aaron Haderle, Chair of the Association’s RP3 Review Panel and Manager of Transmission and Distribution Operations at ‎Kissimmee Utility Authority, Florida. “RP3 utilities are consistently looking to improve their workforce, system reliability, and safety to serve their communities better.”

“This is a great honor,” said Ted Cash, General Manager of ALP Utilities. “We take a lot of pride in the work we do to power our community. It’s nice to be recognized as among the ‘best of the best’ on a national level.”

This marks the seventh consecutive year ALP has received the RP3 designation. ALP has been recognized at platinum status since 2017.

IMPORTANT NOTICE

ALP Utilities is transitioning to new billing and payment software effective July 1, 2020. Please note, as our system conversion takes place, July bills will be received later than normal.

 

As part of this software change our online account management application will change. After we launch on July 1, our online account management will be operating through a new billing and payment system called SmartHub.

 

If you are enrolled in auto pay your enrollment will automatically transfer. You may also continue to make payments via check, cash and e bill through your bank.

 

In order for you to continue to receive an electronic bill, as well as pay your bill online, you are required to re-register as a new user through SmartHub. You can get details on how to register for SmartHub at: alputilities.com/smarthub

 

You may register your new SmartHub account on the web or on your smartphone July 1. 

 

We appreciate your patience and understanding in advance of this change.

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