Our Mission
"Going above and beyond to improve the communities we serve through excellence."
As a publicly-owned not-for-profit organization, we have a mission of service, not of profit. To that end, we want to help make our corner of the world a better place.
Our mission describes why we exist. But how will we act as we fulfill these priorities? Establishing our core values is a key part of defining who we are and how we will serve our customers.
Together, our staff and board developed 7 core values that will guide our behaviors and actions.
Our Values
Safety
Community Stewardship
Teamwork
Our History
ALP Utilities is Alexandria’s municipal public power utility which serves residents with electric and water utilities. ALP not only provides essential services, it also powers the success of our community. ALP is governed by local friends and neighbors. This keeps decision making closer to where customers live and closer to their best interests. ALP also employs people and gives back to the community in many ways with affordable and dependable service; local control; accountability to customers; quick response times; not-for-profit structure; safety and environmentally conscious practices; and face to face customer service.
A municipal public power utility not only means better reliability at a reasonable cost, it also means decisions about your service are made right in your community. ALP Utilities is a proud public power provider.
ALP does business as the Board of Public Utilities, which was established in 1889.
Strategic Plan
To continue bringing strong value to Alexandria, ALP has engaged in a strategic and intentional conversation with its governing board and staff. This process allowed ALP to assess its strengths and weaknesses and better understand the resources needed to successfully support Alexandria in the years ahead.
This Strategic Plan identifies the major priorities of the utility and will become the basis for its actions and behaviors today and in the future. It describes in more detail our mission and the values by which we will operate in fulfilling that mission.
Strategic Initiatives
Financial Stability & Strength
Community Engagement
Utility Infrastructure
Products & Services
Workforce
A Value-Driven Plan
We believe attention to these five areas will position ALP to deliver value to the community for many years to come.
Today ALP continues to deliver value to Alexandria through the local control of utility services, maintaining high reliability at very competitive rates, while keeping dollars and jobs in the community.
ALP invites you to review this strategic plan and share your thoughts with us about the direction of the utility. You, the customer, are our owners; we are successful only when you are. The partnership formed 133 years ago remains a critical part of how we will succeed in the years ahead.