How do I sign up for SmartHub? (Web)

Customers can sign up for SmartHub via the login page. To create a new online account, click “New User? Sign up to access our Self Service site” on the login page for SmartHub.

  • Residential and Commercial customers will need to have their account number on hand before starting this process.

After clicking on the “New User” button, type your billing account number, last name or business and email address in the requested fields.

Follow the steps to set up your online account.

To register your new account enter your 8 digit account number, the name on the account and an email address. You will receive an email with a temporary password that you can use to log in. Once you log in to SmartHub with this temporary password, you will be prompted to change your password.

What happens if my temporary password doesn’t work and/or I’m locked out before I can register? Please try to register again. You will receive another temporary password, and you can try again. Check your junk mail if you don’t see the temporary password email.

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