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ALP Utilities is transitioning to new billing and payment software effective July 1, 2020. Please note, as our system conversion takes place, July bills will be received later than normal.
As part of this software change our online account management application will change. After we launch on July 1, our online account management will be operating through a new billing and payment system called SmartHub.
If you are enrolled in auto pay your enrollment will automatically transfer. You may also continue to make payments via check, cash and e bill through your bank.
In order for you to continue to receive an electronic bill, as well as pay your bill online, you are required to re-register as a new user through SmartHub. You can get details on how to register for SmartHub at: alputilities.com/smarthub
You may register your new SmartHub account on the web or on your smartphone July 1.
We appreciate your patience and understanding in advance of this change.