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Residential Electric

ALP Utilities provides power to over 7,900 residential electric accounts. At ALP Utilities we work hard to provide you with excellent customer service. If you would like to report an outage or have any problems or questions, please contact our office. View our electric service policy.

Start/Stop Service

New customers must sign up for service by filling out an Application for Electric Service form at our office. A copy of a valid driver’s license and service deposit is required from all new customers. Deposits may be waived for residential customers who can provide a good credit reference from a previous electric utility (12 months minimum required). Deposit amounts are as follows:

Residential Accounts: $150.00 Deposit

*Deposits will be refunded after 12 months of consecutive on-time payments. If the customer leaves their residence prior to 12 months, the deposit will be credited to the final bill.

In order to cancel service customers are asked to contact ALP at (320) 763-6501 or visit our office.

Utility Rates & Fees

Rates & Fees

New Construction

Customers planning to build a new structure that is in ALP’s service territory should inquire at ALP’s office about the availability of power to their property.

New construction customers are required to fill out a New Construction Application for Electric Service before service will be provided to the lot.

The customer is also responsible for complying with service deposit requirements. Please contact our office regarding new construction commercial service deposit requirements.

Download our New Construction Application below and email to: alp@alputilities.com

New Construction Application (pdf)

Off Peak Heating For Residential Electric

The off peak heating program is available to customers who have electricity as their primary heat source and also have a back-up heating system. Eligible back-up systems include storage heat, fuel oil, natural gas or propane. During times of peak demand, the electric heat source will be shut off (controlled) by a load control receiver and your backup heat source will keep your house warm. If your system is approved for the off peak heating and you have a large electric water heater (80 gallons and larger), the water heater can also be put on this program. The off peak load will be metered separately and receive the off peak rate in the months of October through May. Water heaters will receive a bill credit for the months of June through September. The off peak rate is considerably lower than regular rates.

Residential Off Peak Application

Load Management (Demand Response) Program

The load management program was designed to lower our peak demand periods to reduce power supply costs. Short periods of peak demand can drastically drive up power costs. Our program focuses on water heaters and central air conditioners. A load control receiver is installed and connected to the equipment to be cycled (turned off and on) during high demand periods.

By volunteering your water heater and/or your air conditioner, you can help reduce our peak load and costly demand charges. Cycling ensures that everyone in the community is not running equipment at the same time. Your water heater has many gallons of heated water stored. For air conditioners, the furnace fan will remain on during the control event allowing the already cooled air to circulate within your home. For these reasons, most customers are unaware their equipment is being controlled. Call our office to sign up for this program.

Distributed Generation

View our Rates & Fees

Cogeneration and Small Power Production Tariff

All customer generation in excess of their electrical energy requirement which flows back into ALP Utilities distribution system shall be paid at a rate of $0.0256/kWh.

IMPORTANT NOTICE

ALP Utilities is transitioning to new billing and payment software effective July 1, 2020. Please note, as our system conversion takes place, July bills will be received later than normal.

 

As part of this software change our online account management application will change. After we launch on July 1, our online account management will be operating through a new billing and payment system called SmartHub.

 

If you are enrolled in auto pay your enrollment will automatically transfer. You may also continue to make payments via check, cash and e bill through your bank.

 

In order for you to continue to receive an electronic bill, as well as pay your bill online, you are required to re-register as a new user through SmartHub. You can get details on how to register for SmartHub at: alputilities.com/smarthub

 

You may register your new SmartHub account on the web or on your smartphone July 1. 

 

We appreciate your patience and understanding in advance of this change.

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