COVID-19 Update Learn more…
Learn more about ALP Utilities response to the COVID-19 pandemic Learn more…

Residential Utilities

ALP Utilities is your municipally owned, public utility. We appreciate the opportunity to serve you and want to make sure your experience is convenient and easy.

You can manage your electric and water accounts and pay your bill online. Receive energy savings tips; apply for residential rebates and more!

ALP Utilities provides a billing service for the Alexandria Lakes Area Sanitary District for sewer service and the City of Alexandria for their stormwater maintenance fee. These charges will be added to your monthly ALP bill.

Above, are links to more information about your residential account and utility services.



ALP Utilities is transitioning to new billing and payment software effective July 1, 2020. Please note, as our system conversion takes place, July bills will be received later than normal.


As part of this software change our online account management application will change. After we launch on July 1, our online account management will be operating through a new billing and payment system called SmartHub.


If you are enrolled in auto pay your enrollment will automatically transfer. You may also continue to make payments via check, cash and e bill through your bank.


In order for you to continue to receive an electronic bill, as well as pay your bill online, you are required to re-register as a new user through SmartHub. You can get details on how to register for SmartHub at:


You may register your new SmartHub account on the web or on your smartphone July 1. 


We appreciate your patience and understanding in advance of this change.